Terms & Conditions

Terms & Conditions – 24x7 Holiday Planners

Welcome to **24x7 Holiday Planners**. These Terms & Conditions govern your access to our website and the use of our travel planning, booking assistance, holiday packages, and related services. By accessing our website, submitting an inquiry, or booking a travel service through us, you agree to these terms. Please read them carefully before proceeding.

1. General Terms

24x7 Holiday Planners provides travel planning assistance, holiday packages, accommodation arrangements, tour bookings, and other travel-related services, directly or through third-party suppliers. These terms apply to all website visitors, customers, and individuals using our services. Additional terms may apply to specific bookings, packages, airlines, hotels, or other travel suppliers.

2. Booking and Reservations

- All bookings are subject to availability and confirmation by the relevant travel service provider. - Customers must provide accurate and complete information when making a reservation. - A booking request does not guarantee confirmation until the applicable supplier or authorized booking system confirms it. - Customers are responsible for reviewing booking confirmations, travel dates, passenger details, accommodation information, and service inclusions. - Any errors or discrepancies should be reported to 24x7 Holiday Planners promptly.

3. Pricing and Payments

All prices are subject to availability, applicable taxes, supplier rates, and the conditions stated in the relevant quotation or booking confirmation. - Customers must pay the amount specified in the agreed booking terms. - Bookings may require an advance payment or full payment before confirmation. - Additional charges may apply for optional services, itinerary changes, upgrades, or other requests. - Any price changes or additional charges after booking will be handled in accordance with the agreed booking conditions, supplier policies, and applicable law. - Customers should obtain payment confirmation and retain receipts for their records.

4. Cancellation and Refund Policy

Cancellation and refund conditions depend on the travel product, supplier, booking date, and applicable fare or package rules. - Customers should submit cancellation requests through the authorized communication channels provided by 24x7 Holiday Planners. - Cancellation fees and other applicable charges may be deducted in accordance with the booking conditions. - Certain discounted, promotional, or specially negotiated bookings may be non-refundable where this was clearly disclosed before purchase and is permitted by law. - Refund processing times depend on the supplier, airline, hotel, payment provider, or other relevant service provider. - Any eligible refund will be processed according to the applicable terms and legal requirements. Customers are encouraged to review the cancellation and refund conditions before confirming a booking.

5. Changes and Amendments

Requests to change travel dates, destinations, passenger details, accommodation, or other booking information are subject to availability and supplier approval. Changes may result in additional fees, fare differences, revised taxes, or other charges. Some bookings may not permit amendments. 24x7 Holiday Planners will assist customers with eligible change requests, but cannot guarantee that a requested amendment will be accepted by the relevant supplier.

6. Third-Party Service Providers

Travel services may be delivered by independent suppliers, including airlines, hotels, resorts, transport operators, tour guides, and activity providers. Each supplier may have its own terms, service standards, safety requirements, and cancellation policies. Customers are responsible for complying with the conditions applicable to their bookings. 24x7 Holiday Planners will make reasonable efforts to assist with supplier-related concerns. However, liability for third-party services is subject to applicable law and the circumstances of the matter. Nothing in these terms excludes liability that cannot legally be excluded.

7. Travel Documents and Entry Requirements

Customers are responsible for obtaining and carrying all documents required for their journey, including: - Valid identification documents. - Passports and visas, where required. - Required travel authorizations and immigration documents. - Health certificates or vaccination records, where applicable. - Any other documents required by airlines or destination authorities. Travelers should verify current requirements with the relevant airline, embassy, consulate, or official government authority before departure. Failure to comply with documentation or entry requirements may result in denied boarding, refused entry, delays, or additional expenses.

8. Customer Responsibilities

Customers agree to: - Provide accurate information during inquiries and bookings. - Make payments according to the agreed terms. - Review booking confirmations and travel documents carefully. - Follow airline, hotel, transport, tour operator, and destination rules. - Respect local laws, customs, and safety instructions. - Inform 24x7 Holiday Planners promptly of relevant booking errors or changes. Customers are responsible for any consequences arising from inaccurate information or failure to comply with applicable travel requirements, subject to applicable law.

9. Travel Insurance

We recommend that customers consider appropriate travel insurance before departure. Depending on the selected policy, coverage may include medical emergencies, trip cancellations, travel delays, baggage loss, or other unexpected events. Insurance coverage varies by provider, and exclusions or conditions may apply. Customers should review the policy carefully and choose coverage suitable for their travel needs.

10. Limitation of Liability

24x7 Holiday Planners will make reasonable efforts to provide reliable travel planning and booking assistance. However, travel may be affected by events beyond our reasonable control, including severe weather, natural disasters, government restrictions, strikes, political unrest, public health emergencies, and transportation disruptions. To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control or from the independent acts or omissions of third-party suppliers. Nothing in these terms excludes or limits any consumer rights or liability that cannot legally be excluded or limited.

11. Website Use and Intellectual Property

All website content, including text, graphics, logos, images, design elements, and other materials, is owned by 24x7 Holiday Planners or used with appropriate authorization, unless otherwise stated. Visitors may use the website for lawful personal and travel-planning purposes. You must not reproduce, distribute, modify, republish, or commercially exploit website content without prior authorization, except where permitted by law. Users must not misuse the website, attempt unauthorized access, introduce malicious software, or engage in activities that interfere with its normal operation.

12. Privacy and Personal Information

Personal information collected through our website, inquiries, and bookings will be handled in accordance with our Privacy Policy and applicable data protection laws. Information may be shared with relevant travel suppliers and service providers when necessary to process bookings, arrange travel services, complete payments, or meet legal obligations. Customers should review our Privacy Policy to understand how their information is collected, used, and protected.

13. Complaints and Customer Support

If you experience an issue with a booking or travel service, please contact 24x7 Holiday Planners using the contact details published on our website. We will make reasonable efforts to review complaints, coordinate with the relevant service provider, and assist in resolving the matter. Resolution timelines may depend on the nature of the complaint and the parties involved.

14. Amendments to These Terms

24x7 Holiday Planners may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements. Updated terms will be published on our website with a revised effective date, where appropriate. Changes will not override the rights or obligations applicable to existing bookings unless permitted by law or agreed by the relevant parties.

15. Governing Law and Jurisdiction

These Terms & Conditions are subject to the applicable laws of India. Any dispute will be addressed by the competent courts or authorities having jurisdiction under applicable law, without restricting any consumer rights or remedies available under the law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, bookings, payments, cancellations, or travel services, please contact **24x7 Holiday Planners** using the official contact details available on our website. By using our website or booking our services, you acknowledge that you have read and understood these Terms & Conditions and agree to the terms applicable to your booking. **24x7 Holiday Planners – Making Every Journey Memorable.**